(Only applicable to shopping online)

-RDMSTORE.COM offers 14 days Satisfaction Guarantee. 

-The product must be unworn, unwashed, not modified in any way and with all of its packagings, labels and accessories.

-Except for the products marked "no return and exchange", you can arrange refund or to change the items once.

-We will arrange an exchange within 14 working days after we have received the returned goods. 

-Discounted items can only be refunded by RDM Dollar (Store Credit)

Fill in the online return form, click Here.

Be sure to protect the products by packing them in their original packaging.

Bring item(s) back to any of our stores or ship with any carrier of your choice (At your own cost) .
Return address : A6, 1/F, Hoplite Industrial Centre, 3-5 Wang Tai Road, Kowloon Bay, Hong Kong.

If successful, we will send you an e-mail to confirm your return and refund.