![](https://cdn.shopify.com/s/files/1/0208/3759/7248/files/return_policy-01_816545b3-d343-4e22-910a-47e7615453dc.jpg?v=1605672208)
(Only applicable to shopping online)
-RDMSTORE.COM offers 14 days Satisfaction Guarantee.
-The product must be unworn, unwashed, not modified in any way and with all of its packagings, labels and accessories.
-Except for the products marked "no return and exchange", you can arrange refund or to change the items once.
-We will arrange an exchange within 14 working days after we have received the returned goods.
-Discounted items can only be refunded by RDM Dollar (Store Credit)
![](https://cdn.shopify.com/s/files/1/0208/3759/7248/files/return_policy-04.jpg?v=1605672286)
![](https://cdn.shopify.com/s/files/1/0208/3759/7248/files/return_policy-05_160x160.jpg?v=1605672773)
Be sure to protect the products by packing them in their original packaging.
![](https://cdn.shopify.com/s/files/1/0208/3759/7248/files/return_policy-06_160x160.jpg?v=1605672780)
Bring item(s) back to any of our stores or ship with any carrier of your choice (At your own cost) .
Return address : A6, 1/F, Hoplite Industrial Centre, 3-5 Wang Tai Road, Kowloon Bay, Hong Kong.
![](https://cdn.shopify.com/s/files/1/0208/3759/7248/files/return_policy-07_160x160.jpg?v=1605672791)
If successful, we will send you an e-mail to confirm your return and refund.